Finding your mediator
Below we detail current Bisq mediators and their onion addresses, as well as how you can find the mediator for a specific Bisq trade.
Get in touch with your mediator
For open trades, you should be able to get in touch with your mediator through Bisq mediation chat itself.
If you cannot get in touch with your mediator on Bisq for 48h (sometimes Bisq message system fail) or the issue needs urgent attention, you can get in touch with them on the Matrix bisq.chat group. Their Matrix handles and onion addresses are displayed in the headline for the #support channel as well.
How to find the mediator for a trade
Go to 'Support > Mediation' tab since mediation begins.
View contract in JSON
Alternatively, you can look for your mediator since the trade starts:
- Go to
Portfolio > Open Trades,
Portfolio > History, or
Portfolio > Failed Trades(depending on the status of your trade)
- Click the
iicon next to the trade ID of the trade in question (it's on the very left in the first column)
- In the pop-up that appears, toward the bottom, click
View Contract in JSON Format.
- Ignore the
"mediatorNodeAddresses"field, as this is the list of all active mediators when the trade started.
- Scroll down and you'll find
"mediatorNodeAddress"field with a single
"hostName"for the onion address.
This is the onion address of the mediator for your trade.
Matrix and onion addresses
|Mediator||TorV3 Address||GitHub Handle||Matrix Handle|