Difference between revisions of "Fee Reimbursement Agent"

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This article documents the ''Fee Reimbursement Agent'' [[role]].
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The '''Fee Reimbursement Agent''' refunds traders who have lost fees on trades through software bugs.
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For more information see: [[Failed Trades - Reimbursement of Trade Fees and Miner Fees]]
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Reimbursements are made with BTC. Traders seeking fee reimbursements must provide a screenshot and details of trades for which they wish fee reimbursements (more details are in the [https://github.com/bisq-network/support/issues/new?assignees=&labels=&template=reimbursement-template.md&title=Fee+reimbursement+for+trade+XXXXX issue template]).
  
A [[Fee Reimbursement Agent]] Refunds traders who have lost fees on a given trade.(reimbursements are made with btc)
 
They must provide a screenshot and details of the trade they wish to be reimbursed from.
 
 
__TOC__
 
__TOC__
  
 
== Issue ==
 
== Issue ==
* [https://github.com/bisq-network/roles/issues/76 Fee Reimbursement Agent #76]
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https://github.com/bisq-network/roles/issues/76
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== Team ==
 
== Team ==
 
<!-- link to this role's corresponding team at https://github.com/orgs/bisq-network/teams -->
 
<!-- link to this role's corresponding team at https://github.com/orgs/bisq-network/teams -->
* [https://github.com/orgs/bisq-network/teams/fee-reimbursement-agents @bisq-network/fee-reimbursement-agents]
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https://github.com/orgs/bisq-network/teams/fee-reimbursement-agents
  
 
== Duties ==
 
== Duties ==
 
* Examine every Github proposal, verify that the taker and maker fee address are mentioned in the issue. then move to "ready" [https://github.com/bisq-network/support/projects/1 Lost fee reimbursements]
 
* Examine every Github proposal, verify that the taker and maker fee address are mentioned in the issue. then move to "ready" [https://github.com/bisq-network/support/projects/1 Lost fee reimbursements]
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* Ensure reimbursement request was submitted within 3 months of the trade completing as per the accepted proposal [https://github.com/bisq-network/proposals/issues/369 here]
 
* When starting to process an individual issue, move it to "In progress". Then open the terminal.
 
* When starting to process an individual issue, move it to "In progress". Then open the terminal.
 
* Make a clone of the support repository.
 
* Make a clone of the support repository.
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[[Category:Roles]]
 
[[Category:Roles]]
[[Category:Agent]]
 

Latest revision as of 14:28, 21 January 2023

The Fee Reimbursement Agent refunds traders who have lost fees on trades through software bugs.

For more information see: Failed Trades - Reimbursement of Trade Fees and Miner Fees

Reimbursements are made with BTC. Traders seeking fee reimbursements must provide a screenshot and details of trades for which they wish fee reimbursements (more details are in the issue template).

Issue

https://github.com/bisq-network/roles/issues/76

Team

https://github.com/orgs/bisq-network/teams/fee-reimbursement-agents

Duties

  • Examine every Github proposal, verify that the taker and maker fee address are mentioned in the issue. then move to "ready" Lost fee reimbursements
  • Ensure reimbursement request was submitted within 3 months of the trade completing as per the accepted proposal here
  • When starting to process an individual issue, move it to "In progress". Then open the terminal.
  • Make a clone of the support repository.
  • Enter ./helpers/automate.sh
  • Add issue number, verify the information is correct.
  • Follow the next steps and publish. move issue to "staged"
  • Now make the reimbursement and close issue.

Rights

Bonding