Mediator

This article documents the Mediator role.

A Mediator is a support role, his goal is to resolve a dispute between to parties efficiently, that is, without needing to reach the Refund Agent. A Mediator can only propose, the payout will only be made if both parties agree on the same outcome.

Issue

• Mediator #83

Team

• @bisq-network/mediators

Duties

TODO: transcribe / adapt this section to the dedicated Mediation process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the Mediation article, being available on Keybase, mentioning what to do with updating / creating bug issues.

• Handle support tickets
• Being available on Keybase.
• When bugs occur, create detailed issues on Github.
• Respond within 24hrs

For more thorough details please consult Mediation

Rights

• Writer access to the bisq.support Keybase subteam
• Compensation request rights per case solved

Bonding

Bond Link 10 * DOA PARAM.BONDED_ROLE_FACTOR