Mediator
This article documents the Mediator role.
A Mediator is a support role, his goal is to resolve a dispute between to parties efficiently, that is, without needing to reach the Refund Agent. A Mediator can only propose, the payout will only be made if both parties agree on the same outcome.
Issue
Team
Duties
TODO: transcribe / adapt this section to the dedicated Mediation process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the Mediation article, being available on Keybase, mentioning what to do with updating / creating bug issues.
- Handle support tickets
- Being available on Keybase.
- When bugs occur, create detailed issues on Github.
For more thorough details please consult Mediation
Rights
- Writer access to the
bisq.supportKeybase subteam - Compensation request rights per case solved
