Difference between revisions of "Table of penalties"

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(→‎Penalties: add reference to new penalty for privately contacting peer outside of Bisq)
(Restructure penalties into single table for clarity; clarify Bisq v1 context; refine violation descriptions & notes; fix initial image syntax error; add internal links (security deposit, arbitration, trader chat, etc.).)
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== Penalties == 
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'''Penalties''' help enforce the [[Trading_rules|Bisq Trading Rules]], ensuring the process is as safe and fair as possible. This page outlines potential penalties specifically for trades involving [[Security deposit|security deposits]] (primarily [[Bisq 1|Bisq v1]]).
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Bisq has [[Trading_rules|Rules]] in place to make the trading process as safe and convenient as possible for all parties involved, and it is important those rules are followed by users.
 
  
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Penalties are a percentage of the trade amount, deducted from the offending peer's security deposit (and when needed, also from trade amount itself) and offered as a compensation to the other peer during the [[Dispute_resolution#Level_2:_Mediation|Dispute resolution process]]
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Penalties are calculated as a percentage of the trade amount and are typically deducted from the offending peer's [[Security deposit|security deposit]]. During the [[Dispute_Resolution_in_Bisq_1|dispute resolution process]], this amount may be offered as compensation to the counterparty.
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The actual penalty will be '''up to''' the values detailed below, depending on security deposit % and mediator's discretion.
 
  
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100% penalties are for serious violations and will always imply losing the whole amount (trade + deposit).
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'''Important Notes:'''
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* The actual penalty applied is '''up to''' the maximum percentage listed below, considering the [[Security deposit|security deposit]] size and the [[Mediator]]'s discretion.
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* 100% penalties represent serious violations and usually mean losing the entire [[Security deposit|security deposit]] and potentially the trade amount.
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* Penalties are '''not cumulative'''; if multiple violations occur, the single highest applicable penalty percentage is typically used.
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* Peers experiencing issues are encouraged to communicate via [[Dispute_Resolution_in_Bisq_1|trader chat]]. If mutually agreed, they can suggest a specific penalty amount to the [[Mediator]].
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* To incentivize resolution via mediation, any penalty proposal will generally leave the penalized peer with at least 5% of the trade amount (deducted from the deposit), encouraging acceptance over costly [[Arbitration|arbitration]].
  
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If two or more penalties are caused by the buyer or seller the penalty amount will be greater of the amounts. Penalties are not cumulative.
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__TOC__
  
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Ideally, if good communication is established, peers can use trader chat to agree on a penalty amount to relay to their mediator.
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== Bisq v1 Trade Penalties ==
  
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Regardless of any penalty amount proposed the mediation proposal will always leave a peer with at least 5% of trade amount. This is to incentivize the peer to accept the mediation proposal rather than take the trade to arbitration where they will likely lose all of their deposit.
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The following table lists common trade rule violations and their maximum associated penalties. Use the sort function or scan the "Applies To" column to find penalties relevant to your role.
  
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''' BTC Buyer or Seller issues:'''
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{| class="wikitable sortable"
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|+ Bisq v1 Trade Penalties
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{| class="wikitable"
 
 
|-
 
|-
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! !! Buyer or Seller
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! Max Penalty (%) !! Violation Description !! Applies To
 
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|-
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| 100% || Fraud attempt: debiting of peer's account, code tampering  
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| style="text-align:center;" | 100 || Fraud attempt (e.g., unauthorized debiting of peer's account, malicious code tampering). || Either
 
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| 50% || Attempting to get a peer to communicate outside of Bisq by displaying your contact info in the 'additional information' field on a cash by mail or face to face offer.
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| style="text-align:center;" | 100 || Payment chargeback after trade completion. || Buyer
 
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| 25% || Not responding to a mediator within 48h
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| style="text-align:center;" | 50 || Attempting to solicit off-platform communication by including contact information in offer details (e.g., in 'additional information' field for [[Cash by mail|Cash by Mail]] or [[Face-to-face (payment method)|Face-to-Face]] offers). || Either
 
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| 25% || Bitcoin-related payment references (e; BTC, Bisq, Bitcoin...)
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| style="text-align:center;" | 25 || Not responding to [[Mediator]] inquiries within 48 hours during an active dispute resolution process. || Either
 
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| 25% || Contacting peer outside of Bisq without their previous consent and/or without reasonable need
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| style="text-align:center;" | 25 || Using Bitcoin-related terms (e.g., "BTC", "Bisq", "Bitcoin") in payment references/notes. || Buyer
 
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| 20% || Cancelling a trade
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| style="text-align:center;" | 25 || Contacting trading peer outside of Bisq [[Dispute_Resolution_in_Bisq_1|trader chat]] without prior consent or a clear, necessary reason related to completing the payment. || Either
 
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| 20% || Requesting that payment be made from/to a different account name, without mediator's acknowledgement
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| style="text-align:center;" | 25 || Paying from an account with a significantly different name (indicating a likely third party). ''Note: Seller may cancel trade without penalty.'' || Buyer
 
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| 10% || Requiring personal data: ID, home address, etc. (Bisq should incentivize accounts that do not ask for any more info than necessary)
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| style="text-align:center;" | 20 || Cancelling an accepted trade without a valid reason according to [[Trading_rules|Trading Rules]]. || Either
 
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| 10% || Abusing trading peer, mediator or arbitrator during dispute process
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| style="text-align:center;" | 20 || Requesting payment be sent to, or insisting on paying from, a different account/name than agreed in the trade details, without [[Mediator]] approval. || Either
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|}
 
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''' BTC Buyer:'''
 
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{| class="wikitable"
 
 
|-
 
|-
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!  !! Buyer
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| style="text-align:center;" | 20 || Payment sent by Buyer is 72+ hours late (beyond the trade period). || Buyer
 
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| 100% || Payment chargeback
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| style="text-align:center;" | 15 || Payment sent by Buyer is 48-72 hours late. || Buyer
 
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| 25% || Paying from an account with different name (as in "different person", while little variations, where it's clear payment comes for the correct person, are not penalized), seller is allowed to cancel the trade with no penalty
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| style="text-align:center;" | 15 || Paying from an account with the correct name but different account details (e.g., wrong bank/account number) than specified for the payment method. ''Note: Seller may cancel trade without penalty.'' || Buyer
 
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| 20% || Payment is 72+ hours late
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| style="text-align:center;" | 15 || BTC is released by Seller significantly outside the expected timeframe after payment confirmation, without valid reason. || Seller
 
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| 15% || Payment is 48-72 hours late
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| style="text-align:center;" | 10 || Requiring excessive personal data from the counterparty beyond what is strictly necessary for the chosen payment method (e.g., demanding ID copies, proof of address unless intrinsic to the method like [[Cash by mail|Cash by Mail]]). || Either
 
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| 15% || Paying from an account with same name but different account number, seller is allowed to cancel the trade with no penalty
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| style="text-align:center;" | 10 || Abusive or disrespectful behavior towards the trading peer, [[Mediator]], or [[Arbitration|Arbitrator]] during the dispute process. || Either
 
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| 10% || Payment is 24-48 hours late
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| style="text-align:center;" | 10 || Payment sent by Buyer is 24-48 hours late. || Buyer
 
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| 10% || Similar, but wrong, payment method (eg. SWIFT instead of SEPA, SEPA instant instead of Wise...)
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| style="text-align:center;" | 10 || Using a similar but incorrect payment method that causes issues (e.g., sending via standard SWIFT when SEPA was agreed). || Buyer
 
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| 10% || Wrong payment amount: buyer has the option to correct the amount within the trade window, seller is allowed to cancel the trade with no penalty
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| style="text-align:center;" | 10 || Paying the wrong fiat amount. ''Note: Buyer usually has the option to correct the amount within the trade window. Seller may cancel trade without penalty if not corrected promptly.'' || Buyer
 
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| 10% || Using unagreed payment reference. Any unagreed payment reference (also the trade ID) shares the same penalty. "Flowers" could be as bad as "services rendered" depending on every single case
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| style="text-align:center;" | 10 || Using an unagreed payment reference/memo, including potentially problematic neutral terms or the Trade ID itself. || Buyer
 
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| 10% || Late payment because of low fee for altcoin tx; penalty can be reduced during mediation if buyer uses RBF or similar
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| style="text-align:center;" | 10 || Delayed altcoin payment due to Buyer choosing an extremely low network fee. ''Note: Penalty may be reduced if Buyer uses transaction acceleration techniques (RBF, CPFP).'' || Buyer
 
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| 5% || Payment is up to 24 hours late
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| style="text-align:center;" | 5 || Payment sent by Buyer is up to 24 hours late. || Buyer
 
|}
 
|}
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''' BTC Seller:'''
 
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{| class="wikitable"
 
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|-
 
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!  !! Seller
 
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|-
 
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| 15% || BTC is released outside of trade window
 
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|}
 
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<!--
 
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- Release times can't be enforced, because at mediation, the last trader to accept the suggestion is the one who decides when the payout is submitted.
 
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- Cannot accept SEPA instant is replaced by buyer or seller's penalty "Suggest different payment method - account without mediator's acknowledgement.". This way, an instant SEPA trade could continue as normal SEPA
 
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- All reasons to  cancel a trade are merged, because traders will tend to give the reason that penalizes them less
 
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- I keep the explanation because penalizing a user because their bank asks for info is a controversial matter. I might agree with note 3 but this has been working so far.
 
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-->
 

Revision as of 17:16, 15 April 2025

Penalties help enforce the Bisq Trading Rules, ensuring the process is as safe and fair as possible. This page outlines potential penalties specifically for trades involving security deposits (primarily Bisq v1).

Penalties are calculated as a percentage of the trade amount and are typically deducted from the offending peer's security deposit. During the dispute resolution process, this amount may be offered as compensation to the counterparty.

Important Notes:

  • The actual penalty applied is up to the maximum percentage listed below, considering the security deposit size and the Mediator's discretion.
  • 100% penalties represent serious violations and usually mean losing the entire security deposit and potentially the trade amount.
  • Penalties are not cumulative; if multiple violations occur, the single highest applicable penalty percentage is typically used.
  • Peers experiencing issues are encouraged to communicate via trader chat. If mutually agreed, they can suggest a specific penalty amount to the Mediator.
  • To incentivize resolution via mediation, any penalty proposal will generally leave the penalized peer with at least 5% of the trade amount (deducted from the deposit), encouraging acceptance over costly arbitration.

Bisq v1 Trade Penalties

The following table lists common trade rule violations and their maximum associated penalties. Use the sort function or scan the "Applies To" column to find penalties relevant to your role.

Bisq v1 Trade Penalties
Max Penalty (%) Violation Description Applies To
100 Fraud attempt (e.g., unauthorized debiting of peer's account, malicious code tampering). Either
100 Payment chargeback after trade completion. Buyer
50 Attempting to solicit off-platform communication by including contact information in offer details (e.g., in 'additional information' field for Cash by Mail or Face-to-Face offers). Either
25 Not responding to Mediator inquiries within 48 hours during an active dispute resolution process. Either
25 Using Bitcoin-related terms (e.g., "BTC", "Bisq", "Bitcoin") in payment references/notes. Buyer
25 Contacting trading peer outside of Bisq trader chat without prior consent or a clear, necessary reason related to completing the payment. Either
25 Paying from an account with a significantly different name (indicating a likely third party). Note: Seller may cancel trade without penalty. Buyer
20 Cancelling an accepted trade without a valid reason according to Trading Rules. Either
20 Requesting payment be sent to, or insisting on paying from, a different account/name than agreed in the trade details, without Mediator approval. Either
20 Payment sent by Buyer is 72+ hours late (beyond the trade period). Buyer
15 Payment sent by Buyer is 48-72 hours late. Buyer
15 Paying from an account with the correct name but different account details (e.g., wrong bank/account number) than specified for the payment method. Note: Seller may cancel trade without penalty. Buyer
15 BTC is released by Seller significantly outside the expected timeframe after payment confirmation, without valid reason. Seller
10 Requiring excessive personal data from the counterparty beyond what is strictly necessary for the chosen payment method (e.g., demanding ID copies, proof of address unless intrinsic to the method like Cash by Mail). Either
10 Abusive or disrespectful behavior towards the trading peer, Mediator, or Arbitrator during the dispute process. Either
10 Payment sent by Buyer is 24-48 hours late. Buyer
10 Using a similar but incorrect payment method that causes issues (e.g., sending via standard SWIFT when SEPA was agreed). Buyer
10 Paying the wrong fiat amount. Note: Buyer usually has the option to correct the amount within the trade window. Seller may cancel trade without penalty if not corrected promptly. Buyer
10 Using an unagreed payment reference/memo, including potentially problematic neutral terms or the Trade ID itself. Buyer
10 Delayed altcoin payment due to Buyer choosing an extremely low network fee. Note: Penalty may be reduced if Buyer uses transaction acceleration techniques (RBF, CPFP). Buyer
5 Payment sent by Buyer is up to 24 hours late. Buyer
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