Failed trades

Certain conditions make it so that a trade can fail when using Bisq. Prior to v1.3.2 it was not possible to unfail a trade.

Unfail a failed trade

In many cases a failed trade can be unfailed by doing the following(v1.3.2):

1. Select the failed trade in the Failed trade tab.
2. Press ctrl+y or cmd+y on a Mac.
3. Bisq will verify certain parameters and re-open the trade if possible.
4. If the trade cannot be unfailed (see errors below) you can submit a fee reimbursement request here

Errors for trades which can be unfailed

If you encounter any of these errors, upgrade to v1.3.2 and follow the above instructions to unfail your trade.

Error 1:

An error occurred at task: BuyerVerifiesFinalDelayedPayoutTx
  DelayedPayoutTx is not spending depositTx correctly

In v1.3.1 this error was triggered due to the app flagging the Delayed Payout Tx as invalid even though it wasn't; unfailing the trade was therefore recommended. However, in v1.3.2+ caution should be taken with this error as it is likely a valid failed trade and unfailing it may lead to loss of funds.

Error 2:

An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx
  Donation address is invalid.
  Address used by BTC seller: 3EtUWqsGThPtjwUczw27YCo6EWvQdaPUyp
  Recent donation address:3A8Zc1XioE2HRzYfbb5P8iemCS72M6vRJV
  Default donation address: 1BVxNn3T12veSK6DgqwU4Hdn7QHcDDRag

Error 3:

This trade cannot be moved back to open trades at the moment.
  Try again after completion of trade(s)
  17879-0009-98484393-2394924

Note: Caution must be used when dealing with ERROR 3. This is generated when an open trade uses the same bitcoin address as a failed trade. If the failed trade has locked funds then you must first cancel the open trade, you may then attempt to unfail the failed trade, complete it and re-open a new trade if wanted.

Errors for trades which cannot be unfailed

• No valid deposit tx - To verify if your Deposit transaction ID is valid click here
• Null delayedpayout tx - It may be possible to unfail a trade with this error by starting Bisq with the following argument: --allowFaultyDelayedTxs=true

                                       For more information on how to run Bisq from the command line click here