Difference between revisions of "Table of penalties"

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'''Penalties''' help enforce the [[Trading_rules|Bisq Trading Rules]], ensuring the process is as safe and fair as possible. This page outlines potential penalties specifically for trades involving [[Security deposit|security deposits]] (primarily [[Bisq 1|Bisq v1]]).
  
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''' BTC Buyer issues:'''  
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Penalties are calculated as a percentage of the trade amount and are deducted '''primarily''' from the offending peer's [[Security deposit|security deposit]]. During the [[Dispute_Resolution_in_Bisq_1|dispute resolution process]], this amount may be offered as compensation to the counterparty. ''(Note: See below regarding 100% penalties potentially affecting the trade amount as well).''
  
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{| class="wikitable"
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'''Important Notes:'''
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* The actual penalty applied is '''up to''' the maximum percentage listed below, considering the [[Security deposit|security deposit]] size and the [[Mediator]]'s discretion.
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! Buyer Issues !! Suggested Resolution
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* 100% penalties represent serious violations and usually mean losing the entire [[Security deposit|security deposit]] '''and potentially the trade amount itself'''.
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|-
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* Penalties are '''not cumulative'''; if multiple violations occur, the single highest applicable penalty percentage is typically used.
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| Buyer does not respond to mediator for 48 hours || Buyer loses 25% of the trade amount. Buyer retains the rest of their security deposit.
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* Peers experiencing issues are encouraged to communicate via [[Dispute_Resolution_in_Bisq_1|trader chat]]. If mutually agreed, they can suggest a specific penalty amount to the [[Mediator]].
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|-
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* To incentivize resolution via mediation, any penalty proposal will generally leave the penalized peer with at least 5% of the trade amount (deducted from the deposit), encouraging acceptance over costly [[Arbitration|arbitration]].
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| Buyer accepts trade but does not have the payment method needed (eg accepted Zelle trade but has no Zelle account) || Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit.
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__TOC__
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| Buyer wants to cancel trade due to problems with bank, lack of funds, change of mind, etc || Buyer loses 20% of the trade amount. Buyer retains the rest of their security deposit.
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== Bisq v1 Trade Penalties ==
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| Buyer is asking for selfie, copy of ID of seller, home address. || Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit. Seller can choose whether to provide or not. *Bisq should incentivize accounts that do not ask for any more information than necessary and penalize users that trade with banks that add for more information than necessary.
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The following table lists common trade rule violations and their maximum associated penalties. Use the sort function or scan the "Applies To" column to find penalties relevant to your role.
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| Buyer uses BTC, Bisq, Bitcoin, BTC Tx ID, etc as a payment reference || Buyer loses 25% of of the trade amount. Buyer retains the rest of their security deposit.
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{| class="wikitable sortable"
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| Buyer claims they were unable to pay in time of payment window due to Bisq wallet being corrupted and needing to resync, unable to log into Bisq, other problem. | Buyer provides evidence that they were unable to access Bisq (Git Hub issue / Keybase chat etc). If unable Buyer loses 25% of the trade amount. Buyer retains the rest of their security deposit.
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|+ Bisq v1 Trade Penalties
 
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| Buyer uses unagreed potentially concerning payment reference that such as 'payment for services', 'house rewire', 'consultancy' || Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit.
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! Max Penalty (%) !! Violation Description !! Applies To
 
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| Buyer uses unagreed innocuous payment reference that such as holiday fund, flowers without agreement || Buyer loses 5% of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 100 || Fraud attempt (e.g., unauthorized debiting of peer's account, malicious code tampering). || Either
 
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|-
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| Buyer attempts to debit sellers account using their bank details. || Buyer loses 100% of of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 100 || Payment chargeback after trade completion. || Buyer
 
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|-
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| Buyer raises request for refund from Revolt / TransferWise due to buyer using their account to sell them Bitcoin. || Buyer loses 100% of of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 50 || Attempting to solicit off-platform communication by including contact information in offer details (e.g., in 'additional information' field for [[Cash by mail|Cash by Mail]] or [[Face-to-face (payment method)|Face-to-Face]] offers). || Either
 
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|-
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| Buyer makes payment to wrong account that have previously used to trade with the seller || Buyer loses 5% of the trade amount. Buyer retains the rest of their security deposit. Seller has the option to refund buyer.  
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| style="text-align:center;" | 25 || Not responding to [[Mediator]] inquiries within 48 hours during an active dispute resolution process. || Either
 
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| Buyer makes payment from an account with a account number than their payment methods || Buyer loses 10% of the trade amount (If account number different but name the same). Buyer retains the rest of their security deposit
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| style="text-align:center;" | 25 || Using Bitcoin-related terms (e.g., "BTC", "Bisq", "Bitcoin") in payment references/notes. || Buyer
 
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|-
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| Buyer makes payment from an account with a different name || Buyer loses 25% of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 25 || Contacting trading peer outside of Bisq [[Dispute_Resolution_in_Bisq_1|trader chat]] without prior consent or a clear, necessary reason related to completing the payment. || Either
 
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| Buyer takes SEPA payment and then sends payment via SWIFT, or takes SEPA payment then send via TransferWise etc || Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 25 || Paying from an account with a significantly different name (indicating a likely third party). ''Note: Seller may cancel trade without penalty.'' || Buyer
 
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| Buyer takes altcoin offer and then sends altcoin with a low fee that gets held up in the blockchain.|| Buyer has the option to do CPFP or similar. If late buyer loses the following; 0-24 hours late: Buyer loses 2.5% of the trade amount., 24-48 hours late: Buyer loses 5% of the trade amount, 48-72 hours late: Buyer loses 7.5% of the trade amount, 72-96 hours late: Buyer loses 10% of the trade amount. Any payment by buyer and seller has option to refund buyer.
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| style="text-align:center;" | 20 || Cancelling an accepted trade without a valid reason according to [[Trading_rules|Trading Rules]]. || Either
 
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| Buyer does not make payment in trade window  || If late buyer loses the following; 0-24 hours late: Buyer loses 5% of the trade amount., 24-48 hours late: Buyer loses 10% of the trade amount, 48-72 hours late: Buyer loses 15% of the trade amount.
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| style="text-align:center;" | 20 || Requesting payment be sent to, or insisting on paying from, a different account/name than agreed in the trade details, without [[Mediator]] approval. || Either
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| Buyer makes payment from an account with a different name, account number than their payment methods ||  Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit. Any late payment by buyer and seller has option to refund buyer.
 
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| Buyer made a mistake they actually meant to sell not buy BTC. || Buyer has the option to complete the trade within the trade window. If they fail to do this Buyer loses the following; 0-24 hours late: Buyer loses 2.5% of the trade amount, 24-48 hours late: Buyer loses 5% of the trade amount, 48-72 hours late: Buyer loses 7.5% of the trade amount, 72-96 hours late: Buyer loses 10% of the trade amount. Any late payment by buyer and seller has option to refund buyer. This is to prevent option buying.
 
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| Buyer sends random / incorrect payment amount. || uyer has the option to send the correct amount within the trade window. If they fail to do this Buyer loses the following; 0-24 hours late: Buyer loses 2.5% of the trade amount, 24-48 hours late: Buyer loses 5% of the trade amount, 48-72 hours late: Buyer loses 7.5% of the trade amount, 72-96 hours late: Buyer loses 10% of the trade amount. Any late full payment by buyer and seller has option to refund buyer.
 
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''' BTC Seller issues:'''
 
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{| class="wikitable"
 
 
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! Seller Issues !! Suggested Resolution
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| style="text-align:center;" | 20 || Payment sent by Buyer is 72+ hours late (beyond the trade period). || Buyer
 
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| Seller does not respond to mediator for 48 hours || Buyer loses 25% of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 15 || Payment sent by Buyer is 48-72 hours late. || Buyer
 
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|-
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| Seller accepts trade but does not have the payment method needed (eg accepted Zelle trade but has no Zelle account) || Seller loses 10% of the trade amount. Seller retains the rest of their security deposit.
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| style="text-align:center;" | 15 || Paying from an account with the correct name but different account details (e.g., wrong bank/account number) than specified for the payment method. ''Note: Seller may cancel trade without penalty.'' || Buyer
 
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|-
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| Seller wants to cancel trade due to problems with bank, lack of funds, change of mind, etc || Seller loses 20% of the trade amount. Seller retains the rest of their security deposit.
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| style="text-align:center;" | 15 || BTC is released by Seller significantly outside the expected timeframe after payment confirmation, without valid reason. || Seller
 
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|-
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| Seller is asking for selfie, copy of ID of seller, home address. || Seller loses 10% of the trade amount. Seller retains the rest of their security deposit. Buyer can choose whether to provide or not. *Bisq should incentivize accounts that do not ask for any more information than necessary and penalize users that trade with banks that add for more information than necessary.
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| style="text-align:center;" | 10 || Requiring excessive personal data from the counterparty beyond what is strictly necessary for the chosen payment method (e.g., demanding ID copies, proof of address unless intrinsic to the method like [[Cash by mail|Cash by Mail]]). || Either
 
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|-
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| Seller claims they were unable to release BTC in time of payment window due to Bisq wallet being corrupted and needing to resync, unable to log into Bisq, other problem. || Seller provides evidence that they were unable to access Bisq (Git Hub issue / Keybase chat etc). If unable Seller loses 25% of the trade amount. Seller retains the rest of their security deposit.
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| style="text-align:center;" | 10 || Abusive or disrespectful behavior towards the trading peer, [[Mediator]], or [[Arbitration|Arbitrator]] during the dispute process. || Either
 
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|-
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| Seller attempts to debit sellers account using their bank details. || Buyer loses 100% of of the trade amount. Buyer retains the rest of their security deposit.
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| style="text-align:center;" | 10 || Payment sent by Buyer is 24-48 hours late. || Buyer
 
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| Seller raises mediation in error then completes release of BTC outside of trade window  || Seller loses the following; 0-24 hours late: Seller loses 5% of the trade amount., 24-48 hours late: Seller loses 10% of the trade amount, 48-72 hours late: Seller loses 15% of the trade amount, 72-96 hours late: Seller loses 20% of the trade amount. Seller loses 20% of the trade amount, Over 96 hours late: Seller loses 25% of the trade amount.
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| style="text-align:center;" | 10 || Using a similar but incorrect payment method that causes issues (e.g., sending via standard SWIFT when SEPA was agreed). || Buyer
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| Seller accepts SEPA instant trade but is unable to receive a SEPA Instant payment at they only have a SEPA account || If BTC release occurs outside of payment window, Seller loses 2.5% of the trade amount., 0-24 hours late: Seller loses 5% of the trade amount., 24-48 hours late: Seller loses 10% of the trade amount, 48-72 hours late: Seller loses 15% of the trade amount, 72-96 hours late: Seller loses 20% of the trade amount. Seller loses 20% of the trade amount, Over 96 hours late: Seller loses 25% of the trade amount.
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| style="text-align:center;" | 10 || Paying the wrong fiat amount. ''Note: Buyer usually has the option to correct the amount within the trade window. Seller may cancel trade without penalty if not corrected promptly.'' || Buyer
 
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|-
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| Seller does not release BTC in trade window ||  If late Seller loses the following; 0-24 hours late: Seller loses 5% of the trade amount., 24-48 hours late: Seller loses 10% of the trade amount, 48-72 hours late: Seller loses 15% of the trade amount, 72-96 hours late: Seller loses 20% of the trade amount. Seller loses 20% of the trade amount, Over 96 hours late: Seller loses 25% of the trade amount.
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| style="text-align:center;" | 10 || Using an unagreed payment reference/memo, including potentially problematic neutral terms or the Trade ID itself. || Buyer
 
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|-
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| Seller made a mistake they actually meant to buy not sell BTC, but offer was taken.|| Buyer has the option to do CPFP or similar. If late buyer loses the following; 0-24 hours late: Buyer loses 2.5% of the trade amount., 24-48 hours late: Buyer loses 5% of the trade amount, 48-72 hours late: Buyer loses 7.5% of the trade amount, 72-96 hours late: Buyer loses 10% of the trade amount. Any payment by buyer and seller has option to refund buyer.
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| style="text-align:center;" | 10 || Delayed altcoin payment due to Buyer choosing an extremely low network fee. ''Note: Penalty may be reduced if Buyer uses transaction acceleration techniques (RBF, CPFP).'' || Buyer
 
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|-
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|Seller has the option to complete the trade within the trade window. If they fail to do this Seller loses the following; 0-24 hours late: Seller loses 5% of the trade amount., 24-48 hours late: Seller loses 10% of the trade amount, 48-72 hours late: Seller loses 15% of the trade amount, 72-96 hours late: Seller loses 20% of the trade amount. Seller loses 20% of the trade amount, Over 96 hours late: Seller loses 25% of the trade amount. |
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| style="text-align:center;" | 5 || Payment sent by Buyer is up to 24 hours late. || Buyer
 
|}
 
|}

Latest revision as of 17:19, 15 April 2025

Penalties help enforce the Bisq Trading Rules, ensuring the process is as safe and fair as possible. This page outlines potential penalties specifically for trades involving security deposits (primarily Bisq v1).

Penalties are calculated as a percentage of the trade amount and are deducted primarily from the offending peer's security deposit. During the dispute resolution process, this amount may be offered as compensation to the counterparty. (Note: See below regarding 100% penalties potentially affecting the trade amount as well).

Important Notes:

  • The actual penalty applied is up to the maximum percentage listed below, considering the security deposit size and the Mediator's discretion.
  • 100% penalties represent serious violations and usually mean losing the entire security deposit and potentially the trade amount itself.
  • Penalties are not cumulative; if multiple violations occur, the single highest applicable penalty percentage is typically used.
  • Peers experiencing issues are encouraged to communicate via trader chat. If mutually agreed, they can suggest a specific penalty amount to the Mediator.
  • To incentivize resolution via mediation, any penalty proposal will generally leave the penalized peer with at least 5% of the trade amount (deducted from the deposit), encouraging acceptance over costly arbitration.

Bisq v1 Trade Penalties

The following table lists common trade rule violations and their maximum associated penalties. Use the sort function or scan the "Applies To" column to find penalties relevant to your role.

Bisq v1 Trade Penalties
Max Penalty (%) Violation Description Applies To
100 Fraud attempt (e.g., unauthorized debiting of peer's account, malicious code tampering). Either
100 Payment chargeback after trade completion. Buyer
50 Attempting to solicit off-platform communication by including contact information in offer details (e.g., in 'additional information' field for Cash by Mail or Face-to-Face offers). Either
25 Not responding to Mediator inquiries within 48 hours during an active dispute resolution process. Either
25 Using Bitcoin-related terms (e.g., "BTC", "Bisq", "Bitcoin") in payment references/notes. Buyer
25 Contacting trading peer outside of Bisq trader chat without prior consent or a clear, necessary reason related to completing the payment. Either
25 Paying from an account with a significantly different name (indicating a likely third party). Note: Seller may cancel trade without penalty. Buyer
20 Cancelling an accepted trade without a valid reason according to Trading Rules. Either
20 Requesting payment be sent to, or insisting on paying from, a different account/name than agreed in the trade details, without Mediator approval. Either
20 Payment sent by Buyer is 72+ hours late (beyond the trade period). Buyer
15 Payment sent by Buyer is 48-72 hours late. Buyer
15 Paying from an account with the correct name but different account details (e.g., wrong bank/account number) than specified for the payment method. Note: Seller may cancel trade without penalty. Buyer
15 BTC is released by Seller significantly outside the expected timeframe after payment confirmation, without valid reason. Seller
10 Requiring excessive personal data from the counterparty beyond what is strictly necessary for the chosen payment method (e.g., demanding ID copies, proof of address unless intrinsic to the method like Cash by Mail). Either
10 Abusive or disrespectful behavior towards the trading peer, Mediator, or Arbitrator during the dispute process. Either
10 Payment sent by Buyer is 24-48 hours late. Buyer
10 Using a similar but incorrect payment method that causes issues (e.g., sending via standard SWIFT when SEPA was agreed). Buyer
10 Paying the wrong fiat amount. Note: Buyer usually has the option to correct the amount within the trade window. Seller may cancel trade without penalty if not corrected promptly. Buyer
10 Using an unagreed payment reference/memo, including potentially problematic neutral terms or the Trade ID itself. Buyer
10 Delayed altcoin payment due to Buyer choosing an extremely low network fee. Note: Penalty may be reduced if Buyer uses transaction acceleration techniques (RBF, CPFP). Buyer
5 Payment sent by Buyer is up to 24 hours late. Buyer
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