Finding your mediator

Below we detail current Bisq mediators and their onion addresses, as well as how you can find the mediator for a specific Bisq trade.

Get in touch with your mediator

For open trades, you should be able to get in touch with your mediator through Bisq mediation chat itself.

If you cannot get in touch with your mediator on Bisq for 48h (sometimes Bisq message system fail) or the issue needs urgent attention, you can get in touch with them on the Matrix bisq.chat group. Their Matrix handles and onion addresses are displayed in the headline for the #support channel as well.

How to find the mediator for a trade

System message

Go to 'Support > Mediation' tab since mediation begins.

View contract in JSON

Alternatively, you can look for your mediator since the trade starts:

1. Go to Portfolio > Open Trades, Portfolio > History, or Portfolio > Failed Trades (depending on the status of your trade)
2. Click the i icon next to the trade ID of the trade in question (it's on the very left in the first column)
3. In the pop-up that appears, toward the bottom, click View Contract in JSON Format.
4. Ignore the "mediatorNodeAddresses" field, as this is the list of all active mediators when the trade started.
5. Scroll down and you'll find "mediatorNodeAddress" field with a single "hostName" for the onion address.

This is the onion address of the mediator for your trade.

Matrix and onion addresses

Mediator	TorV3 Address	GitHub Handle	Matrix Handle
leo816	saavbszijyrqrj4opgiirusnrpv6ntabttuzvjaqmx7j4r7mlz5eibqd.onion:9999	leo816	@leo816:matrix.org
pazza	d7m3j3u4jo2yuymgvxisklpitd3n5xbsnnpyz2mjh6bl6gmj5rjdxead.onion:9999	pazza83	@pazza83:matrix.org
luis3672	aguejpkhhl67nbtifvekfjvlcyagudi6d2apalcwxw7fl5n7qm2ll5id.onion:9999	luis3672	@luis3672:matrix.org