Fee Reimbursement Agent

The Fee Reimbursement Agent refunds traders who have lost fees on trades through software bugs.

For more information see: Failed Trades - Reimbursement of Trade Fees and Miner Fees

Reimbursements are made with BTC. Traders seeking fee reimbursements must provide a screenshot and details of trades for which they wish fee reimbursements (more details are in the issue template).

Issue

https://github.com/bisq-network/roles/issues/76

Team

https://github.com/orgs/bisq-network/teams/fee-reimbursement-agents

Duties

• Examine every Github proposal, verify that the taker and maker fee address are mentioned in the issue. then move to "ready" Lost fee reimbursements
• Ensure reimbursement request was submitted within 3 months of the trade completing as per the accepted proposal here
• When starting to process an individual issue, move it to "In progress". Then open the terminal.
• Make a clone of the support repository.
• Enter ./helpers/automate.sh
• Add issue number, verify the information is correct.
• Follow the next steps and publish. move issue to "staged"
• Now make the reimbursement and close issue.