Difference between revisions of "Failed trades"

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'''Failed trades''' come about as a result of various issues with the delayed payout transaction.
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#Redirect[[Failed_Trades_-_Reimbursement_of_Trade_Fees_and_Miner_Fees]]
 
 
__TOC__
 
 
 
= How to unfail a failed trade =
 
 
 
It is only possible to unfail a trade on Bisq [https://github.com/bisq-network/bisq/releases/tag/v1.3.2 v1.3.2] or newer.
 
 
 
In many cases a failed trade can be unfailed by doing the following:
 
 
 
# Select the failed trade in <code>Portfolio</code> > <code>Failed</code>.
 
# Press <code>Ctrl/Cmd</code> + <code>Y</code>.
 
# Bisq will verify certain parameters and re-open the trade if possible.
 
# If the trade cannot be unfailed (see errors below) you can submit a [https://github.com/bisq-network/support/issues fee reimbursement request].
 
 
 
'''Please check the examples below first to make sure unfailing a trade is the right course of action for your situation.'''
 
 
 
== Trades which can be unfailed ==
 
 
 
If you encounter any of these errors, upgrade to [https://github.com/bisq-network/bisq/releases/tag/v1.3.2 v1.3.2] (or newer) and follow the instructions above to unfail your trade.
 
 
 
'''Error 1:'''
 
 
 
<pre>
 
An error occurred at task: BuyerVerifiesFinalDelayedPayoutTx
 
  DelayedPayoutTx is not spending depositTx correctly
 
</pre>
 
 
 
In v1.3.1 this error was triggered when Bisq flagged the [[Arbitration#Time-Locked_Payout_Transaction|delayed payout tx]] as invalid when it wasn't, so at that time, unfailing the trade was recommended.
 
 
 
However, in v1.3.2+, this error likely indicates a valid failed trade, and unfailing it may result in lost funds.
 
 
 
'''Error 2:'''
 
 
 
<pre>
 
An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx
 
  Donation address is invalid.
 
  Address used by BTC seller: 3EtUWqsGThPtjwUczw27YCo6EWvQdaPUyp
 
  Recent donation address:3A8Zc1XioE2HRzYfbb5P8iemCS72M6vRJV
 
  Default donation address: 1BVxNn3T12veSK6DgqwU4Hdn7QHcDDRag
 
</pre>
 
 
 
'''Error 3:'''
 
 
 
<pre>This trade cannot be moved back to open trades at the moment.
 
  Try again after completion of trade(s)
 
  17879-0009-98484393-2394924
 
</pre>
 
 
Be careful when handling Error 3. This error occurs when an open trade uses the same bitcoin address as a failed trade. If the failed trade has funds locked, you must first cancel the open trade, unfail the failed trade, complete that trade, and ''then'' open a new trade if desired.'''
 
 
 
== Trades which cannot be unfailed ==
 
 
 
'''Error 1:'''
 
 
 
<pre>No valid deposit tx</pre>
 
 
 
[[Deposit transaction|This article]] explains how to determine whether your deposit transaction is valid.
 
 
 
'''Error 2:'''
 
 
 
<pre>Null delayed payout tx</pre>
 
 
 
It may be possible to unfail a trade with this error by starting Bisq with the argument <code>--allowFaultyDelayedTxs=true</code>.
 
 
 
Related: [[Data_directory#Run_Bisq_from_command_line|how to run Bisq from the command line with options]].
 
 
 
[[category:Troubleshooting]]
 

Latest revision as of 11:04, 27 November 2023