Support Team

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Contents

1 Responsibilities
2 Roles
3 Infrastructure

Responsibilities

Roles

Support Team Lead
L1 Support Agent
L2 Support Agent (Dev)
Mediator
Arbitrator
Refund Agent
Burning Man

Infrastructure

GitHub

Team

@bisq-network/support

Repositories

https://github.com/bisq-network/support

Case Tracking Board

https://github.com/bisq-network/support/projects/2

Chat

Keybase #support channel (public, for providing user support)
Keybase bisq.support subteam (private, for Support Team contributors)

Coverage Calendar

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Teams