Difference between revisions of "Failed trades"
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=== Errors for trades which <ins>can</ins> be unfailed === | === Errors for trades which <ins>can</ins> be unfailed === | ||
+ | |||
+ | If you encounter any of these errors, upgrade to [https://github.com/bisq-network/bisq/releases/tag/v1.3.2 v1.3.2] and follow the above instructions to unfail your trade. | ||
Error 1: | Error 1: |
Revision as of 14:54, 22 April 2020
Certain conditions make it so that a trade can fail when using Bisq. Prior to v1.3.2 it was not possible to unfail a trade.
Unfail a failed trade
In many cases a failed trade can be unfailed by doing the following(v1.3.2):
- Select the failed trade in the
Failed trade
tab. - Press
ctrl+y
orcmd+y
on a Mac. - Bisq will verify certain parameters and re-open the trade if possible.
- If the trade cannot be unfailed (see errors below) you can submit a fee reimbursement request here
Errors for trades which can be unfailed
If you encounter any of these errors, upgrade to v1.3.2 and follow the above instructions to unfail your trade.
Error 1:
An error occurred at task: BuyerVerifiesFinalDelayedPayoutTx DelayedPayoutTx is not spending depositTx correctly
Error 2:
An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx Donation address is invalid. Address used by BTC seller: 3EtUWqsGThPtjwUczw27YCo6EWvQdaPUyp Recent donation address:3A8Zc1XioE2HRzYfbb5P8iemCS72M6vRJV Default donation address: 1BVxNn3T12veSK6DgqwU4Hdn7QHcDDRag
Error 3:
This trade cannot be moved back to open trades at the moment. Try again after completion of trade(s) 17879-0009-98484393-2394924
Note: Caution must be used when dealing with ERROR 3. This is generated when an open trade uses the same bitcoin address as a failed trade. If the failed trade has locked funds then you must first cancel the open trade, you may then attempt to unfail the failed trade, complete it and re-open a new trade if wanted.
Errors for trades which cannot be unfailed
No valid deposit tx
- To verify if yourDeposit transaction ID
is valid click hereNull delayedpayout tx
- It may be possible to unfail a trade with this error by starting Bisq with the following argument:--allowFaultyDelayedTxs=true
For more information on how to run Bisq from the command line click here