Difference between revisions of "User support"

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''This article is about how to receive support as a Bisq user. For information on how to provide support, see [[Support Team]].''
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Bisq users have a variety of options for getting their questions answered and problems solved. The sections below briefly describe and link to each support channel.
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__TOC__
 
__TOC__
  
==How to get support==
 
  
===Via the FAQ===
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==Via the FAQ==
 
Many common questions can be answered by browsing the [https://bisq.network/faq Bisq FAQ]
 
Many common questions can be answered by browsing the [https://bisq.network/faq Bisq FAQ]
  
===Via Keybase chat===
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==Via Keybase chat==
  
 
The <code>#support</code> channel in the [[Keybase|Bisq Keybase team]] is the project's '''primary user support channel'''. When in doubt, ask your question here!
 
The <code>#support</code> channel in the [[Keybase|Bisq Keybase team]] is the project's '''primary user support channel'''. When in doubt, ask your question here!
  
===Via Bisq Documentation===
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==Via Bisq Documentation==
 
 
===Via Knowledge Base articles===
 
 
 
===Via GitHub issues===
 
  
===Via the Bisq Forum===
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==Via Knowledge Base articles==
  
===Via Mediation===
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==Via GitHub issues==
  
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==Via the Bisq Forum==
  
==How to provide support==
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==Via Mediation==
  
See [[Support Team]]
 
  
 
[[Category:Services]]
 
[[Category:Services]]

Revision as of 14:50, 5 February 2020

This article is about how to receive support as a Bisq user. For information on how to provide support, see Support Team.

Bisq users have a variety of options for getting their questions answered and problems solved. The sections below briefly describe and link to each support channel.


Via the FAQ

Many common questions can be answered by browsing the Bisq FAQ

Via Keybase chat

The #support channel in the Bisq Keybase team is the project's primary user support channel. When in doubt, ask your question here!

Via Bisq Documentation

Via Knowledge Base articles

Via GitHub issues

Via the Bisq Forum

Via Mediation