Difference between revisions of "User support"

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''This article documents how to get support as a Bisq user. For information on how to provide support, see [[Support Team]].''
 
''This article documents how to get support as a Bisq user. For information on how to provide support, see [[Support Team]].''
  
Bisq users have a variety of options for getting their questions answered and problems solved. The sections below briefly describe and link to each support channel.
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Bisq users have a variety of options for getting their questions answered and problems solved. The sections below briefly describe and link to each support resource.
  
 
__TOC__
 
__TOC__
  
==Via the FAQ==
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== Via the FAQ ==
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Many common questions can be answered by browsing the [https://bisq.network/faq Bisq FAQ]
 
Many common questions can be answered by browsing the [https://bisq.network/faq Bisq FAQ]
  
==Via Keybase chat==
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== Via the wiki ==
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Common problems and solutions are documented in [[Troubleshooting]]. More generally, you can browse the articles in the [[:Category:Client|Bisq Client]] category.
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== Via Keybase chat ==
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The <code>#support</code> channel in the [[Keybase|Bisq Keybase team]] is Bisq's '''primary user support channel'''. When in doubt, ask your question here!
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== Via the Bisq docs website ==
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See https://docs.bisq.network
  
The <code>#support</code> channel in the [[Keybase|Bisq Keybase team]] is the project's '''primary user support channel'''. When in doubt, ask your question here!
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== Via GitHub issues ==
  
==Via Bisq Documentation==
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See https://github.com/bisq-network/support
  
==Via Knowledge Base articles==
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== Via the Bisq Forum ==
  
==Via GitHub issues==
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See https://bisq.community
  
==Via the Bisq Forum==
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== Via Mediation ==
  
==Via Mediation==
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See [[Mediation]]
  
[[Category:Stubs]]
 
 
[[Category:Processes]]
 
[[Category:Processes]]

Revision as of 13:53, 6 March 2020

This article documents how to get support as a Bisq user. For information on how to provide support, see Support Team.

Bisq users have a variety of options for getting their questions answered and problems solved. The sections below briefly describe and link to each support resource.

Via the FAQ

Many common questions can be answered by browsing the Bisq FAQ

Via the wiki

Common problems and solutions are documented in Troubleshooting. More generally, you can browse the articles in the Bisq Client category.

Via Keybase chat

The #support channel in the Bisq Keybase team is Bisq's primary user support channel. When in doubt, ask your question here!

Via the Bisq docs website

See https://docs.bisq.network

Via GitHub issues

See https://github.com/bisq-network/support

Via the Bisq Forum

See https://bisq.community

Via Mediation

See Mediation