Monese

Monese is a payment method added in Bisq v1.7.5.

Monese is a popular neo bank app for users of GBP, EUR and RON. As well as the usual bank facilities Monese allows users to send money to other Monese accounts instantly and for free in any supported currency.

Monese has a good use case in that it is instant, free, multi currency and has some better use cases than SEPA (current most popular EUR payment method). Also provides a Revolut alternative to users in UK and Europe.

Where can I find out more about Monese ?

Here is a list of Monese cresources:

• Monese website
• Monese fees and limits
• Monese T&Cs

What countries are available for Monese?

Monese is available in the following countries; Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

Monese is available anyone who's at least 18 years old and is a resident of the above countries, regardless of their citizenship or financial history.

What currencies are available for Monese?

Monese allows peer to peer payments of:

• British pounds (GBP)
• Euro (EUR)
• Romanian lei (RON)

What is the maximum trading duration for Monese?

The maximum trade time is 1 day. Generally Monese transfers will be completed instantly.

What is the maximum BTC limit for an Monese trade?

0.25 BTC.

Is Monese a payment method that can be signed?

No, Monese accounts do not require signing.

How do I set up a Monese account?

To set up a Monese account you will need to be a resident of any of the following countries; Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

To get a Monese account set up vist the Monese website to set up an account.

• To open a RON account, you need to either live in Romania or have Romanian citizenship, holding a valid CNP (Romanian Personal Numeric Code). You’ll need one or more of these documents during account opening: Romanian national identity card, Romanian passport, Romanian driving license or a residence permit.

Depending which country you live in, you may also be able to open an account in more than one currency. For example, you could have both a GBP and a EUR account.

How do I add Monese as a payment method in Bisq?

It is easy to add your Monese account to Bisq.

1. Go to the top menu in Bisq and select Account.
2. Then select National Currency Accounts.
3. Click add new account
4. Select Monese
5. Complete the details
6. Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Bisq (this will be visible only to you, for example: Monese - EUR - Jean Dupont)
7. Click save new account

Make sure all the details are correct when you add.

Monese payments are done by linking accounts to phone numbers. If you add the person to your phone contacts you will be able to send payment to them if they have registered the number with their Monese account

• Full name of user
• Phone Number including international code

How do I buy BTC with my Monese account?

You can buy BTC with Monese on Bisq in 2 waysː

1. Make an offer to buy BTC on the EUR, GBP or RON market.
2. Take an offer to buy BTC on the EUR, GBP or RON market.

When the offer is confirmed Bisq will provide you with the BTC Sellers XXXXXXX details for you to complete the payment. You should send payment immediately and confirm you have done so in Bisq by clicking 'payment started'.

If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account.

Once the BTC Seller receives your payment they will confirm in Bisq and your security deposit and your purchased trade amount will be available in your wallet.

How do I sell BTC with my Monese account?

You can sell BTC with Monese on Bisq in 2 waysː

1. Make an offer to sell BTC on the EUR, GBP or RON market.
2. Take an offer to sell BTC on the EUR, GBP or RON market.

When the offer is confirmed Bisq will provide with the BTC Buyer with your XXXXXXX details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Bisq by clicking 'payment started'.

Once you receive payment from the BTC Buyer you should confirm payment has been received in Bisq. One you have done this the BTC Buyer will receive their funds and you will receive your security deposit back.

Are there any limits for me to be aware of when using my Monese account?

For more info see specific country page on Monese website about limit for example (UK): https://monese.com/gb/en/fees-and-limits/fee-and-limits-information

Are there any fees for me to be aware of when using my Monese account?

It is free to send and receive payments.

How does dispute resolution when trading with Monese?

If a dispute occurs the mediator may ask the buyer to send them information showing that they made the payment of the correct amount to the BTC Seller within the correct time frame.

The mediator may ask the seller to send them information to prove their account details are correct, or in the case of the BTC Buyer making a payment late, or of the wrong amount.

For more information see dispute resolution.