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| − | '''Failed trades''' come about as a result of various issues with the delayed payout transaction.
| + | #Redirect[[Failed_Trades_-_Reimbursement_of_Trade_Fees_and_Miner_Fees]] |
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| − | __TOC__
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| − | = How to unfail a failed trade =
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| − | It is only possible to unfail a trade on Bisq [https://github.com/bisq-network/bisq/releases/tag/v1.3.2 v1.3.2] or newer.
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| − | In many cases a failed trade can be unfailed by doing the following:
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| − | # Select the failed trade in <code>Portfolio</code> > <code>Failed</code>.
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| − | # Press <code>Ctrl/Cmd</code> + <code>Y</code>.
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| − | # Bisq will verify certain parameters and re-open the trade if possible.
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| − | # If the trade cannot be unfailed (see errors below) you can submit a [https://github.com/bisq-network/support/issues fee reimbursement request]. | |
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| − | '''Please check the examples below first to make sure unfailing a trade is the right course of action for your situation.'''
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| − | == Trades which can be unfailed ==
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| − | If you encounter any of these errors, upgrade to [https://github.com/bisq-network/bisq/releases/tag/v1.3.2 v1.3.2] (or newer) and follow the instructions above to unfail your trade.
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| − | '''Error 1:'''
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| − | <pre>
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| − | An error occurred at task: BuyerVerifiesFinalDelayedPayoutTx
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| − | DelayedPayoutTx is not spending depositTx correctly
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| − | </pre>
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| − | In v1.3.1 this error was triggered when Bisq flagged the [[Arbitration#Time-Locked_Payout_Transaction|delayed payout tx]] as invalid when it wasn't, so at that time, unfailing the trade was recommended.
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| − | However, in v1.3.2+, this error likely indicates a valid failed trade, and unfailing it may result in lost funds.
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| − | '''Error 2:'''
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| − | <pre>
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| − | An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx
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| − | Donation address is invalid.
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| − | Address used by BTC seller: 3EtUWqsGThPtjwUczw27YCo6EWvQdaPUyp
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| − | Recent donation address:3A8Zc1XioE2HRzYfbb5P8iemCS72M6vRJV
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| − | Default donation address: 1BVxNn3T12veSK6DgqwU4Hdn7QHcDDRag
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| − | </pre>
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| − | '''Error 3:'''
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| − | <pre>This trade cannot be moved back to open trades at the moment.
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| − | Try again after completion of trade(s)
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| − | 17879-0009-98484393-2394924
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| − | </pre>
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| − | Be careful when handling Error 3. This error occurs when an open trade uses the same bitcoin address as a failed trade. If the failed trade has funds locked, you must first cancel the open trade, unfail the failed trade, complete that trade, and ''then'' open a new trade if desired.'''
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| − | == Trades which cannot be unfailed ==
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| − | '''Error 1:'''
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| − | <pre>No valid deposit tx</pre>
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| − | [[Deposit transaction|This article]] explains how to determine whether your deposit transaction is valid.
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| − | '''Error 2:'''
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| − | <pre>Null delayed payout tx</pre>
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| − | It may be possible to unfail a trade with this error by starting Bisq with the option <code>--allowFaultyDelayedTxs=true</code>.
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| − | Related: [[Data_directory#Run_Bisq_from_command_line|how to run Bisq from the command line with options]].
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| − | [[category:Troubleshooting]]
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