Difference between revisions of "User support"
Jump to navigation
Jump to search
Plebeian9000 (talk | contribs) |
m (Added scammers warning) |
||
| Line 2: | Line 2: | ||
This article lists ways to get support as a Bisq user. For information on how to help Bisq by ''providing'' support, see [[support team]]. | This article lists ways to get support as a Bisq user. For information on how to help Bisq by ''providing'' support, see [[support team]]. | ||
| + | |||
| + | {{Admonition_Warn|When seeking support it is important to use the correct channels. Unfortunately there are lots of scammers about on places like Reddit and Telegram that private message new users claiming to be from Bisq Support. No support agent will ever private message someone on Reddit or Telegram to offer support. Please keep you account safe by never revealing your seed phrase to anyone. This includes entering it on any website. Please also stay safe by not accepting/downloading files from strangers on the internet. Please also avoid making post that reveal any personal or financial information that could make you a target for scammers.}} | ||
__TOC__ | __TOC__ | ||
Revision as of 00:23, 19 June 2021
User support is available in a number of channels.
This article lists ways to get support as a Bisq user. For information on how to help Bisq by providing support, see support team.
 |
When seeking support it is important to use the correct channels. Unfortunately there are lots of scammers about on places like Reddit and Telegram that private message new users claiming to be from Bisq Support. No support agent will ever private message someone on Reddit or Telegram to offer support. Please keep you account safe by never revealing your seed phrase to anyone. This includes entering it on any website. Please also stay safe by not accepting/downloading files from strangers on the internet. Please also avoid making post that reveal any personal or financial information that could make you a target for scammers. |
Contents
Via the FAQ
Many common questions can be answered by browsing the frequently asked questions.
Via the wiki
Common problems and solutions are documented in troubleshooting. Also try using the search function.
Via Keybase chat
The #support channel in the Bisq Keybase team is Bisq's primary user support channel. When in doubt, ask your question here!
Via GitHub issues
If you think your might be experiencing a bug, please report it at https://github.com/bisq-network/bisq.
Via the Bisq forum
Via mediation
See mediation.
