Difference between revisions of "Troubleshooting"

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__TOC__
 
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= Generic =
  
 
== Bisq won't start ==
 
== Bisq won't start ==
  
== My Antivirus software flags Bisq as malware ==
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See [[Troubleshooting network issues]].
 
 
== Bisq cannot connect via Tor ==
 
  
 
== My wallet has an incorrect balance ==
 
== My wallet has an incorrect balance ==
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* On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See [[Linux_Memory_Arenas]]
 
* On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See [[Linux_Memory_Arenas]]
  
== My problem isn't addressed here ==
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= Windows specific =
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== Bisq app appears in taskbar, but clicking it opens a blank window ==
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Try to maximize the Bisq window.
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* Find the Bisq shortcut you use to start Bisq
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* Right click on it > select "shortcut" > Change the Run dropdown from "Normal size window" to "Maximized"
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Solution found by teambitcoin ([https://github.com/bisq-network/bisq/issues/5648#issuecomment-942695883 link])
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= My problem isn't addressed here =
  
See [[user support]]
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See [[user support]] for ways to get support.
  
 
[[Category:Stubs]]
 
[[Category:Stubs]]
 
[[Category:Client]]
 
[[Category:Client]]

Latest revision as of 10:35, 30 October 2021

This article is a stub. The specific sections below are just examples for demonstration purposes.

Generic

Bisq won't start

See Troubleshooting network issues.

My wallet has an incorrect balance

Bisq is using too much RAM

  • Limiting the maximum amount of RAM the JVM is allowed to use may resolve this. See Reduce JVM MAXRam
  • On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See Linux_Memory_Arenas

Windows specific

Bisq app appears in taskbar, but clicking it opens a blank window

Try to maximize the Bisq window.

  • Find the Bisq shortcut you use to start Bisq
  • Right click on it > select "shortcut" > Change the Run dropdown from "Normal size window" to "Maximized"

Solution found by teambitcoin (link)

My problem isn't addressed here

See user support for ways to get support.