Difference between revisions of "Troubleshooting"

From Bisq Wiki
Jump to navigation Jump to search
m (Added windows-specific section)
 
(7 intermediate revisions by 3 users not shown)
Line 2: Line 2:
  
 
__TOC__
 
__TOC__
 +
 +
= Generic =
  
 
== Bisq won't start ==
 
== Bisq won't start ==
  
== My Antivirus software flags Bisq as malware ==
+
See [[Troubleshooting network issues]].
 +
 
 +
== My wallet has an incorrect balance ==
 +
 
 +
* Resyncing your simplified payment verification (SPV) file may resolve this. See [[Delete and resync SPV file]]
 +
 
 +
== Bisq is using too much RAM ==
 +
 
 +
* Limiting the maximum amount of RAM the JVM is allowed to use may resolve this. See [[Reduce JVM MAXRam]]
  
== Bisq cannot connect via Tor ==
+
* On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See [[Linux_Memory_Arenas]]
  
== My wallet has an incorrect balance ==
+
= Windows specific =
 +
 
 +
== Bisq app appears in taskbar, but clicking it opens a blank window ==
 +
 
 +
Try to maximize the Bisq window.
 +
 
 +
* Find the Bisq shortcut you use to start Bisq
 +
* Right click on it > select "shortcut" > Change the Run dropdown from "Normal size window" to "Maximized"
  
See [https://bisq.wiki/Delete_and_resync_SPV_file Delete and resync SPV file]
+
Solution found by teambitcoin ([https://github.com/bisq-network/bisq/issues/5648#issuecomment-942695883 link])
  
== My problem isn't addressed here ==
+
= My problem isn't addressed here =
  
See [[user support]]
+
See [[user support]] for ways to get support.
  
 
[[Category:Stubs]]
 
[[Category:Stubs]]
 
[[Category:Client]]
 
[[Category:Client]]

Latest revision as of 10:35, 30 October 2021

This article is a stub. The specific sections below are just examples for demonstration purposes.

Generic

Bisq won't start

See Troubleshooting network issues.

My wallet has an incorrect balance

Bisq is using too much RAM

  • Limiting the maximum amount of RAM the JVM is allowed to use may resolve this. See Reduce JVM MAXRam
  • On Linux, restricting memory arena allocation can reduce Bisq's off-heap memory consumption. See Linux_Memory_Arenas

Windows specific

Bisq app appears in taskbar, but clicking it opens a blank window

Try to maximize the Bisq window.

  • Find the Bisq shortcut you use to start Bisq
  • Right click on it > select "shortcut" > Change the Run dropdown from "Normal size window" to "Maximized"

Solution found by teambitcoin (link)

My problem isn't addressed here

See user support for ways to get support.