Difference between revisions of "Support Team"
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Plebeian9000 (talk | contribs) (fix link to burningman role doc) |
HunterNyan (talk | contribs) m (Fee Reimbursement Agent) |
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* [[Donation_Address_Holder|Donation Address Owner]] (aka "Burning Man") | * [[Donation_Address_Holder|Donation Address Owner]] (aka "Burning Man") | ||
* [[Wiki Editor]] | * [[Wiki Editor]] | ||
| + | * [[Fee Reimbursement Agent]] | ||
== Resources == | == Resources == | ||
Revision as of 04:11, 27 April 2020
The Support Team is responsible for providing excellent support for Bisq users. This includes:
- Handling individual support cases, including mediation and refunds
- Maintaining the Bisq docs website
- Maintaining support-related articles here on the Bisq wiki.
Roles
- Support Team Lead
- L1/L2 Support Agent
- Mediator
- Arbitrator
- Refund Agent
- Donation Address Owner (aka "Burning Man")
- Wiki Editor
- Fee Reimbursement Agent
Resources
GitHub Team
GitHub Repositories
- https://github.com/bisq-network/support
- https://github.com/bisq-network/bisq-docs
- https://github.com/bisq-network/wiki
Keybase chat
- Keybase
#supportchannel (public, for providing user support) - Keybase
bisq.supportsubteam (private, for Support Team contributors)
