Difference between revisions of "Mediator"

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(Remove unwanted Agent category)
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* Being available on Keybase.
 
* Being available on Keybase.
 
* When bugs occur, create detailed issues on Github.
 
* When bugs occur, create detailed issues on Github.
 +
* Respond within 24hrs
  
 
For more thorough details please consult [[Mediation]]
 
For more thorough details please consult [[Mediation]]

Revision as of 14:00, 18 June 2020

This article documents the Mediator role.

A Mediator is a support role, his goal is to resolve a dispute between to parties efficiently, that is, without needing to reach the Refund Agent. A Mediator can only propose, the payout will only be made if both parties agree on the same outcome.


Issue

Team

Duties

TODO: transcribe / adapt this section to the dedicated Mediation process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the Mediation article, being available on Keybase, mentioning what to do with updating / creating bug issues.

  • Handle support tickets
  • Being available on Keybase.
  • When bugs occur, create detailed issues on Github.
  • Respond within 24hrs

For more thorough details please consult Mediation

Rights

  • Writer access to the bisq.support Keybase subteam
  • Compensation request rights per case solved

Bonding

Bond Link 10 * DOA PARAM.BONDED_ROLE_FACTOR