Difference between revisions of "Mediator"

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This article documents the ''Mediator'' [[Roles|role]].
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'''Mediators''' help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only ''propose'' a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen.
 
 
A [[Mediator]] is a support role, his goal is to resolve a dispute between to parties efficiently, that is, without needing to reach the [[Refund Agent]]. A Mediator can only propose, the payout will only be made if both parties agree on the same outcome.
 
 
 
  
 
== Issue ==
 
== Issue ==
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* Respond within 24hrs
 
* Respond within 24hrs
  
For more thorough details please consult [[Mediation]]
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For more details, please see [[Mediation]].
  
 
== Rights ==
 
== Rights ==

Revision as of 21:48, 18 June 2020

Mediators help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only propose a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen.

Issue

https://github.com/bisq-network/roles/issues/83

Team

@bisq-network/mediators

Duties

TODO: transcribe / adapt this section to the dedicated Mediation process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the Mediation article, being available on Keybase, mentioning what to do with updating / creating bug issues.

  • Handle support tickets
  • Being available on Keybase.
  • When bugs occur, create detailed issues on Github.
  • Respond within 24hrs

For more details, please see Mediation.

Rights

  • Writer access to the bisq.support Keybase subteam
  • Compensation request rights per case solved

Bonding

A 10,000 BSQ bond is required. See https://github.com/bisq-network/bisq/blob/42a037e/core/src/main/java/bisq/core/dao/state/model/governance/BondedRoleType.java#L68