Failed Trades - Reimbursement of Trade Fees and Miner Fees

Sometimes trades of Bisq fail on Bisq for a number of reasons related to bugs.

A failed trade is defined as a problem with the deposit transaction ID. Either no deposit transaction ID exists, OR a deposit transaction ID does exsist but it is not present on the blockchain (as can be verified on a blockchain explorer).

Usually failed trades will also have am issue with the maker transaction ID OR the taker transaction ID. If there is an issue with the maker transaction ID it usually means the maker for the trade was trading with an out-of-sync bitcoin wallet. If there is an issue with the taker transaction ID it usually means the taker for the trade was trading with an out-of-sync bitcoin wallet.

• Sometimes a trade will fail resulting in lost miner fees and trade fees for the BTC buyer and/or seller (in this case reimbursement can be considered if the lost fees are significant enough to warrant making a reimbursement request, eg above $10 of value.)
• Sometimes a trade will fail resulting in no lost miner fees and trade fees for the BTC buyer and/or seller (in this case reimbursement is not required as no miner or trade fees have been lost)
• Failed trades on Bisq only ever risk lost miner fees and trade fees. In a failed trade the deposit transaction does not take place, therefore, the BTC deposit amount and trade amounts never leave a users wallet

Common reasons for trades to fail

either in the Bisq software itself or occasionally when the BTC buyer or seller is trading with a corrupted wallet.