Satispay

Satispay' is a payment method added in Bisq v1.7.5. Satispay is an Italian mobile payment method linked to a bank account that can be used to transfer money easily using phone numbers.

Here is a list of Satispay resources:

• Satispay website
• Satispay Twitter

What countries are available for Satispay?

Satispay is only currently available in Italy.

What currencies are available for Satispay?

Satispay supports EUR as a currency.

What is the maximum trading duration for Satispay?

The maximum trade time is 1 day. Generally Satispay transfers are instant.

What is the maximum BTC limit for an Satispay trade?

0.125 BTC.

Is Satispay a payment method that can be signed?

No, Satispay accounts do not require signing.

How do I set up a Satispay account?

Download the Satispay app and get started.

To create an account you will need an ID, the IBAN code of your bank account of a country where the SEPA scheme is available and an Italian tax code.

How do I add Satispay as a payment method in Bisq?

It is easy to add your Satispay account to Bisq.

1. Go to the top menu in Bisq and select Account.
2. Then select National Currency Accounts.
3. Click add new account
4. Select Satispay
5. Complete the details
6. Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Bisq (this will be visible only to you, for example: Satispay - EUR - Mario Rossi)
7. Click save new account

Make sure all the details are correct when you add.

To use Satispay you need a bank account (IBAN) in Italy and to be registered for the service. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Bisq should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

How do I buy BTC with my Satispay account?

You can buy BTC with Satispay on Bisq in 2 waysː

1. Make an offer to buy BTC on the EUR market.
2. Take an offer to buy BTC on the EUR market.

When the offer is confirmed Bisq will provide you with the BTC Sellers Satispay details for you to complete the payment. You should send payment immediately and confirm you have done so in Bisq by clicking 'payment started'.

If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account.

Once the BTC Seller receives your payment they will confirm in Bisq and your security deposit and your purchased trade amount will be available in your wallet.

Please send payment only to the BTC Seller's mobile phone number as provided in Bisq. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Bisq should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

How do I sell BTC with my Satispay account?

You can sell BTC with Satispay on Bisq in 2 waysː

1. Make an offer to sell BTC on the EUR market.
2. Take an offer to sell BTC on the EUR market.

When the offer is confirmed Bisq will provide with the BTC Buyer with your Satispay details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Bisq by clicking 'payment started'.

Once you receive payment from the BTC Buyer you should confirm payment has been received in Bisq. One you have done this the BTC Buyer will receive their funds and you will receive your security deposit back.

Please make sure your payment is received from the BTC Buyer's mobile phone number / name as provided in Bisq. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Bisq should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

Are there any limits for me to be aware of when using my Satispay account?

Account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits: https://support.satispay.com/en/articles/increase-maximum-budget

Are there any fees for me to be aware of when using my Satispay account?

It is free for personal use to send and receive payments. For more info see: https://satispay.com/en-it/pricing/

How does dispute resolution when trading with Satispay?

If a dispute occurs the mediator may ask the buyer to send them information showing that they made the payment of the correct amount to the BTC Seller within the correct time frame.

The mediator may ask the seller to send them information to prove their account details are correct, or in the case of the BTC Buyer making a payment late, or of the wrong amount.

For more information see dispute resolution.