Difference between revisions of "Emergency wallet"
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== Warning == | == Warning == | ||
− | Ask for help | + | Ask for help on [[User_support#Via_Matrix_bisq.chat|Matrix]] to make sure this is the best solution to your issue. Use under your own risk. |
== Backup == | == Backup == | ||
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== Restore wallet from seed == | == Restore wallet from seed == | ||
− | If the emergency wallet tool produces a transaction that fails to broadcast (you can see that at ''Funds > Transactions'') you can import private keys to a new Bisq instance at ''Accounts > Wallet Seed - Restore wallet from seed''. | + | If the emergency wallet tool produces a transaction that fails to broadcast (you can see that at ''Funds > Transactions'') you can import private keys to a [[Switching_to_a_new_data_directory|new Bisq instance]] at ''Accounts > Wallet Seed - Restore wallet from seed''. |
Importing seeds to an external wallet should be used only if this method fails, and is extremely recommended to report it to support. | Importing seeds to an external wallet should be used only if this method fails, and is extremely recommended to report it to support. |
Latest revision as of 19:06, 22 January 2022
Warning
Ask for help on Matrix to make sure this is the best solution to your issue. Use under your own risk.
Backup
Make a backup of your Bisq data before using the emergency wallet.
Emergency wallet
This tool allows you to send all funds to a BTC or BSQ address. It should be used only when Bisq wallet is corrupted.
You can access to external wallet through shortkey 'Ctrl + e' or 'alt + e' or 'cmd + e'
for BTC, and 'Ctrl + b' or 'alt + b' or 'cmd + b'
for BSQ.
Restore wallet from seed
If the emergency wallet tool produces a transaction that fails to broadcast (you can see that at Funds > Transactions) you can import private keys to a new Bisq instance at Accounts > Wallet Seed - Restore wallet from seed. Importing seeds to an external wallet should be used only if this method fails, and is extremely recommended to report it to support.