Difference between revisions of "Mediator"
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| − | '''Mediators''' help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only ''propose'' a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen. | + | '''Mediators''' help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only ''propose'' a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen. Current mediators are: |
| + | |||
| + | {| class="wikitable" | ||
| + | ! Name !! Matrix !! Github | ||
| + | |- | ||
| + | | Leo816 || @leo816:matrix.org || [https://github.com/leo816 Leo816] | ||
| + | |- | ||
| + | | Pazza83 || @pazza83:matrix.org || [https://github.com/pazza83 pazza83] | ||
| + | |} | ||
| + | |||
| + | Traders can find which mediator is assigned to your trades at [[finding your mediator]]. | ||
| + | |||
| + | __TOC__ | ||
== Issue == | == Issue == | ||
| Line 11: | Line 23: | ||
== Duties == | == Duties == | ||
| − | ''TODO: transcribe / adapt this section to the dedicated [[Mediation]] process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the [[Mediation]] article, being available on | + | ''TODO: transcribe / adapt this section to the dedicated [[Mediation]] process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the [[Mediation]] article, being available on Matrix chat, mentioning what to do with updating / creating bug issues.'' |
* Handle support tickets | * Handle support tickets | ||
| − | * Being available on | + | * Being available on Matrix chat |
| − | * When bugs occur, create detailed issues on Github | + | * When bugs occur, create detailed issues on Github |
* Respond within 24hrs | * Respond within 24hrs | ||
| Line 22: | Line 34: | ||
== Rights == | == Rights == | ||
| − | * Writer access to the <code> | + | * Writer access to the <code>Support - Private</code> Matrix room |
* Compensation request rights per case solved | * Compensation request rights per case solved | ||
Latest revision as of 18:41, 22 January 2022
Mediators help to resolve disputes between two trading parties if they cannot settle a dispute on their own. A mediator can only propose a payout to settle a dispute—the payout can only take place if both parties agree and sign the transaction to make it happen. Current mediators are:
| Name | Matrix | Github |
|---|---|---|
| Leo816 | @leo816:matrix.org | Leo816 |
| Pazza83 | @pazza83:matrix.org | pazza83 |
Traders can find which mediator is assigned to your trades at finding your mediator.
Issue
https://github.com/bisq-network/roles/issues/83
Team
Duties
TODO: transcribe / adapt this section to the dedicated Mediation process article, such that it can be consumed by both mediators and users alike. This section will remain, but should consist of a shorter list of bullet points linking to the Mediation article, being available on Matrix chat, mentioning what to do with updating / creating bug issues.
- Handle support tickets
- Being available on Matrix chat
- When bugs occur, create detailed issues on Github
- Respond within 24hrs
For more details, please see Mediation.
Rights
- Writer access to the
Support - PrivateMatrix room - Compensation request rights per case solved
Bonding
A 10,000 BSQ bond is required. See https://github.com/bisq-network/bisq/blob/42a037e/core/src/main/java/bisq/core/dao/state/model/governance/BondedRoleType.java#L68
