Cash by mail - Revision history

SuddenWhipVapor: additional measures

2026-03-06T11:03:31Z

additional measures

SuddenWhipVapor: Move nym/pobox suggestion into note box

2025-02-25T08:04:50Z

Move nym/pobox suggestion into note box

SuddenWhipVapor: Suggest using PO Box and nym instead of real data

2025-02-25T08:03:17Z

Suggest using PO Box and nym instead of real data

MwithM: /* Sending cash in the mail */

2025-02-14T09:49:10Z

Sending cash in the mail

Pazza: /* Sending cash in the mail */

2022-09-15T20:54:57Z

Sending cash in the mail

Jmacxx: /* Sending cash in the mail */

2022-09-12T13:20:43Z

Sending cash in the mail

W000000t: /* Making a CBM offer */

2022-04-09T20:53:06Z

Making a CBM offer

Pazza: /* Making a CBM offer */

2022-04-09T20:30:58Z

Making a CBM offer

Plebeian9000: /* Sending cash in the mail */

2021-02-10T19:26:35Z

Sending cash in the mail

Plebeian9000: edit for wording and clarity

2021-02-10T19:24:54Z

edit for wording and clarity

@@ Line 40: / Line 40: @@
 In addition, buyers should:
-* Package cash in a tamper-evident cash bag. You can get one at [https://shop.fulmo.org/product/tamper-proof-courier-bags/ the FULMO shop] (the Bisq project gains nothing for providing this link. Fulmo is a friendly member of the Bisq community).
+* follow any special requirements and conditions set by the seller
-* Place tamper-evident cash bag inside a parcel. AVOID using an envelope where a postal worker would be able to feel a wad of cash as this can lead to stolen cash.
+* package cash in a tamper-evident cash bag
-* Address the package to the name and address in the seller's cash-by-mail payment account.
+* place tamper-evident cash bag inside a parcel. AVOID using an envelope where a postal worker would be able to feel a wad of cash as this can lead to stolen cash
-* Put a return address in case the package cannot be delivered.
+* address the package to the name and address in the seller's cash-by-mail payment account
-* Use inner and outer packaging addressed the same in case the outer one gets ripped open or damaged by water.
+* put a return address in case the package cannot be delivered
-* Seal all packages well, with tape.
+* use inner and outer packaging addressed the same in case the outer one gets ripped open or damaged by water
-* Follow any special requirements and conditions set by the seller.
+* seal all packages well, with tape
-* Film or take high-resolution photos of the cash packaging process with the address and tracking number already affixed to packaging.
+* film or take high-resolution photos of the cash packaging process with the address and tracking number already affixed to packaging
-* Send the cash package to the BTC seller with a courier service that requires receipt of delivery to be confirmed by the seller.
+* send the cash package to the BTC seller with a courier service that requires receipt of delivery to be confirmed by the seller
-* If it's available, consider using a courier service that has appropriate insurance in place for any issues with delivery (i.e. USPS Registered Mail, insuring packages up to $50,000).
+* if it's available, consider using a courier service that has appropriate insurance in place for any issues with delivery (i.e. USPS Registered Mail, insuring packages up to $50,000)
 '''Please make sure you have all the necessary items arranged ''before'' taking an offer (tamper-evident cash bags, other packaging, courier and insurance picked out, etc).'''
 = Receiving cash in the mail =

@@ Line 15: / Line 15: @@
 If selling BTC, the name/nym and address fields should be the name you would like to buyer to address the package to. If buying BTC, the name/nym and address fields should be the name the seller or postal service to return the package to in case of any issues.
 You can only select one currency for a single cash-by-mail account. If you would like to trade with more than one currency, please create separate accounts for each currency.
@@ Line 23: / Line 21: @@
 {{Admonition_Note|Consider setting up separate cash-by-mail accounts for buying and selling so you can specify special instructions for each.}}
 = Making a CBM offer =

← Older revision		Revision as of 08:03, 25 February 2025
Line 15:		Line 15:

	If selling BTC, the name/nym and address fields should be the name you would like to buyer to address the package to. If buying BTC, the name/nym and address fields should be the name the seller or postal service to return the package to in case of any issues.		If selling BTC, the name/nym and address fields should be the name you would like to buyer to address the package to. If buying BTC, the name/nym and address fields should be the name the seller or postal service to return the package to in case of any issues.
		+
		+	As an operational suggestion, consider using a PO Box and a name which is not your real one, instead of registering an account to your own house under your real identity.

	You can only select one currency for a single cash-by-mail account. If you would like to trade with more than one currency, please create separate accounts for each currency.		You can only select one currency for a single cash-by-mail account. If you would like to trade with more than one currency, please create separate accounts for each currency.

@@ Line 47: / Line 47: @@
 * Film or take high-resolution photos of the cash packaging process with the address and tracking number already affixed to packaging.
 * Send the cash package to the BTC seller with a courier service that requires receipt of delivery to be confirmed by the seller.
-* Consider using a courier service that has appropriate insurance in place for any issues with delivery (for example USPS Registered Mail that insures packages up to $50,000).
+* If it's available, consider using a courier service that has appropriate insurance in place for any issues with delivery (i.e. USPS Registered Mail, insuring packages up to $50,000).
 * Communicate with courier service as required.

@@ Line 39: / Line 39: @@
 * Package cash in a tamper-evident cash bag. You can get one at [https://shop.fulmo.org/product/tamper-proof-courier-bags/ the FULMO shop] (the Bisq project gains nothing for providing this link. Fulmo is a friendly member of the Bisq community).
-* Place tamper-evident cash bag inside another package.
+* Place tamper-evident cash bag inside a parcel. AVOID using an envelope where a postal worker would be able to feel a wad of cash as this can lead to stolen cash.
 * Address the package to the name and address in the seller's cash-by-mail payment account.
 * Put a return address in case the package cannot be delivered.
-* Use inner and outer envelopes/packaging addressed the same in case the outer one gets ripped open or damaged by water.
+* Use inner and outer packaging addressed the same in case the outer one gets ripped open or damaged by water.
 * Seal all packages well, with tape.
 * Follow any special requirements and conditions set by the seller.
 * Film or take high-resolution photos of the cash packaging process with the address and tracking number already affixed to packaging.
 * Send the cash package to the BTC seller with a courier service that requires receipt of delivery to be confirmed by the seller.
-* Consider using a courier service that has appropriate insurance in place for any issues with delivery.
+* Consider using a courier service that has appropriate insurance in place for any issues with delivery (for example USPS Registered Mail that insures packages up to $50,000).
 * Communicate with courier service as required.

@@ Line 26: / Line 26: @@
 Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer.
-Please note it is against Bisq rules to use the 'Additional Information' field to include advertising offers with a way to contact you prior to the trade. For example you cannot list on an offer; a website, an email, or a Matrix/Keybase/Telegram user name. Doing can result in a penalty should someone take your offer and request for you to be penalized.
+Please note it is against Bisq rules to use the 'Additional Information' field to include advertising offers with a way to contact you prior to the trade (e.g. website, phone, email, or Matrix/Keybase/Telegram user name). Doing this can result in a penalty, should someone take your offer and request for you to be penalized.
 = Taking a CBM offer =

← Older revision		Revision as of 20:30, 9 April 2022
Line 25:		Line 25:

	Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer.		Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer.
		+
		+	Please note it is against Bisq rules to use the 'Additional Information' field to include advertising offers with a way to contact you prior to the trade. For example you cannot list on an offer; a website, an email, or a Matrix/Keybase/Telegram user name. Doing can result in a penalty should someone take your offer and request for you to be penalized.

	= Taking a CBM offer =		= Taking a CBM offer =

@@ Line 14: / Line 14: @@
 * Additional information
-If selling BTC for cash the name & address fields should the name you would like to buyer to address the package to. If buying BTC for cash the name & address fields should the name you would like to seller/postal service to return the package to if there are any issues.
+If selling BTC, the name/nym and address fields should be the name you would like to buyer to address the package to. If buying BTC, the name/nym and address fields should be the name the seller or postal service to return the package to in case of any issues.
-You can only select one currency per cash by mail account. If you would like to trade with more than one currency please create a separate account.
+You can only select one currency for a single cash-by-mail account. If you would like to trade with more than one currency, please create separate accounts for each currency.
-The additional information field allows users to define any special terms, conditions, or details you would like to be displayed with your offers for this payment account (users will see this information before deciding if to accept your offer). If you are going to be making offer for both buying and selling BTC using cash by mail it would be recommended to set up two cash by mail accounts so specific instructions can be given for each.
+Define any special terms, conditions, or details you would like to be displayed with your offers in the 'Additional Information' field. '''Users can see this field ''before'' taking the offer by clicking the info icon of the offer.'''
-= Making an offer to buy or sell BTC using cash by mail on Bisq =
+{{Admonition_Note|Consider setting up separate cash-by-mail accounts for buying and selling so you can specify special instructions for each.}}
-The person making the offer must state any special terms or conditions in the 'Additional Information' field of the payment account. The person taking the offer will be accepting these terms / conditions by taking the offer.
+= Making a CBM offer =
-= Taking an offer to buy or sell BTC using cash by mail on Bisq =
+Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer.
-When taking an offer make sure you agree the offer maker's terms and conditions. If you are not accepting of their terms and conditions do not take the their offer. If you have your own specific conditions you would like to be met consider making your own offer rather than taking someone else. You can make offers to both Buy and Sell BTC.
+'''Make sure to check the offer maker's terms and conditions before taking a CBM offer.''' If you cannot fulfill the terms, do not take the the offer. If you have specific terms you would prefer, consider making your own offer instead.
 = Sending cash in the mail =
-When sending cash in the mail the buyer should do the following:
+Please see the Bisq trade protocol for [[Trading_rules|general trading rules]].
-* Package cash in a tamper-evident cash bag.
+In addition, buyers should:
 * Place tamper-evident cash bag inside another package.
-* Address the package to the name and address provided by the seller's cash by mail payment account.
+* Address the package to the name and address in the seller's cash-by-mail payment account.
-* Follow any special requirements / conditions set by the offer maker.
+* Follow any special requirements and conditions set by the seller.
 * Film or take high-resolution photos of the cash packaging process with the address and tracking number already affixed to packaging.
 * Send the cash package to the BTC seller with a courier service that requires receipt of delivery to be confirmed by the seller.
 * Consider using a courier service that has appropriate insurance in place for any issues with delivery.
 * Communicate with courier service as required.
-'''Please make sure before you take any offers to buy BTC using cash in the mail you have all the necessary resources (eg you have the following; tamper-evident cash bags, postal packing, a courier and insurance you know you will use.'''
+'''Please make sure you have all the necessary items arranged ''before'' taking an offer (tamper-evident cash bags, other packaging, courier and insurance picked out, etc).'''
 = Receiving cash in the mail =
-When receiving cash in the mail the seller should do the following:
+When receiving cash in the mail, you should:
 * Film the opening of the package, making sure that the tracking number provided by the sender is visible in the video.
-* Follow any special requirements / conditions set by the offer maker.
+* Follow any special requirements and conditions set by the buyer.
-* Communicate with buyer's courier service if required.
+* Communicate with buyer's courier service as required.
-= Mediation and arbitration considerations when trading using cash by mail =
+= Dispute resolution =
-Cash by mail trades have less verifiable actions than other fiat trades. This makes handling disputes much harder and, therefore, Cash by mail trades put the onus to act honestly squarely on both peers.
+Cash-by-mail trades are less verifiable than other fiat trades. This makes handling disputes much harder, so the onus to act honestly is squarely on both peers.
-Therefore, it is highly recommend for trades effective communication is required by both traders. Please communicate with your counter party in trader chat prior to, and during the cash by mail process. If any issues do occur please try to resolve disputes directly with your peer using trader chat. This is your most promising route to solving any cash by mail dispute.
+It is highly recommended for peers to make use of Bisq's trader chat to communicate directly with one another. This is the most promising way to resolve any issues that may arise during the trade.
-As cash by mail trades have less verifiable actions Bisq has some rules / requirements that ALL traders of cash by mail should be aware of:
+Regarding dispute resolution, please note:
 * Mediators can consider your case and make a suggestion, but they are NOT guaranteed to help.
 * If a mediator is engaged, and if either peer rejects the mediator's suggestion, both peers' funds will be sent to a [https://bisq.wiki/Arbitration#Time-Locked_Payout_Transaction Bisq 'donation' address], and the trade will effectively be completed.
 * If a trader rejects a mediation suggestion and opens arbitration, it could lead to lose both trading and deposit funds.
-* Arbitrators will make a decision based on the evidence provided to them. Therefore, please follow and document the above processes to have evidence in case of dispute. For Cash by Mail trades the Arbitrators decision is final.
+* Arbitrators will make a decision based on the evidence provided to them. Therefore, please follow and document the above processes to have evidence in case of dispute. For cash-by-mail trades, arbitrator decisions are final, meaning reimbursement requests to the Bisq DAO for any funds lost in cash-by-mail trades will NOT be considered.