Finding your arbitrator

Here is a list of current Bisq arbitrators and their onion addresses, as well as how you can find the arbitrator for a specific Bisq trade.

If you need to find your mediator see here.

Get in touch with your arbitrator

For open trades, you should be able to get in touch with your arbitrator through Bisq arbitration chat itself.

If you cannot get in touch with your arbitrator on Bisq for 72 hours (sometimes Bisq message system fails), or the issue needs urgent attention, you can get in touch with them on the Matrix bisq.chat group. Their Matrix handles and onion addresses are displayed in the headline for the #support channel as well.

How to find the arbitrator for a trade

In Bisq 1

System message

Go to 'Support > Arbitration' tab since arbitration begins.

View contract in JSON

Alternatively, you can look for your arbitrator since the trade starts:

1. Go to Portfolio > Open Trades, Portfolio > History, or Portfolio > Failed Trades (depending on the status of your trade)
2. Click the i icon next to the trade ID of the trade in question (it's on the very left in the first column)
3. In the pop-up that appears, toward the bottom, click View Contract in JSON Format.
4. Scroll down and you'll find "refundAgentNodeAddress" it is just below "lockTime" after the refundAgentNodeAddress you will see your arbitrators's onion address.

This is the onion address of the arbitrator for your trade.

Matrix and onion addresses

Arbitrator	TorV3 Address	GitHub Handle	Matrix Handle
refundagent2	3z5jnirlccgxzoxc6zwkcgwj66bugvqplzf6z2iyd5oxifiaorhnanqd.onion:9999	refund-agent2	@refundagent2:bitcoinist.org
refundagent3	yjlcxr6rho6zkpecwdp3vlpduzcl7i6cbgaquvxqmvsbw3dnheus6qad.onion:9999	refundagent3	@refundagent3:imagisphe.re